Power growth with Global Capability Centers

Fuel innovation, harness global talent, optimize costs and scale operations.

down-arrow
Build. Operate. Transfer.

Traditional outsourcing models fall short of delivering the control, quality, and strategic alignment that today’s large enterprises need. And finding the right talent in a market crowded with high bidders, identifying correct locations, and navigating regulatory and compliance challenges makes setting up a global capability center in India costly when done wrong. At HitechDigital, we simplify your journey. We ensure every deadline is met and you’re up and running right on time.

Our GCC consulting handles feasibility studies identifying optimal locations, ensures Companies Act registration and STPI approvals meet deadlines, structures leases avoiding PE exposure, and secures talent from engineering colleges before competitors. Our Build-Operate-Transfer, Captive, and Joint Venture/Partnership models deliver operational global capability centers in India within compliance timelines.

With close to two decades in successful BOT engagement, we’ve built delivery centers and dedicated teams managing thousands of BOT resources. We’ve delivered high savings in operational costs for our clients. We know which colleges to recruit from, actual salary benchmarks, and which district collectors matter for approvals. We deliver fully efficient operational centers, because we run multiple of them.

15+

Years of BOT Success

1,500+

BOT Resources Managed

50%

Operational Cost Savings

1,300+

Employees Strengths

Launch your GCC without roadblocks, fast, compliant, and hassle-free.

Connect now! →

Comprehensive GCC Consulting Services.

Build, scale, and optimize cross-border operations with our end-to-end GCC consulting.

Strategy and Advisory

We help define your GCC vision, operating model and roadmap so they align with your business goals.

  • Market assessment
  • Location strategy
  • Operating model design
  • Business case development
  • Stakeholder alignment

Setup and Implementation

We provide end to end setup, from forming the legal entity to making you operationally ready.

  • Legal entity formation
  • Regulatory compliance
  • Infrastructure & workplace setup
  • IT systems & security
  • Vendor ecosystem setup

Talent Strategy and Acquisition

We build high performing teams using our proven recruitment engine and talent development programs.

  • Talent mapping and intelligence
  • Leadership and bulk hiring
  • Compensation benchmarking
  • Training and capability building
  • Retention strategies

Transformation

We drive digital transformation, set up Centers of Excellence and build your capabilities in emerging tech.

  • Digital transformation roadmap
  • AI/ML and automation
  • Innovation lab setup
  • Process optimization
  • Agile transformation

Operations Management

We make sure your day-to-day operations run smoothly while you can focus on strategic work.

  • HR & payroll
  • Finance & accounting
  • Facilities management
  • Compliance & governance
  • Business continuity planning

Performance and Optimization

We track performance, find opportunities and apply best practices for sustained excellence.

  • KPI frameworks & dashboards
  • Operational excellence programs
  • Cost optimization
  • Quality management systems
  • Benchmarking & maturity assessment

Success Stories.

More than 95% of our clients are recurring, a testament to the unwavering trust and satisfaction our services consistently deliver.

Mike talks about their 10-year relationship with HitechDigital and how Hitech has been a trusted partner and advisor helping them achieve their expansion goals.

Mike Hulley, CEO, Navtech,

Paul highlights IMEG and Hitech’s strategic partnership for 20+ years and the successful building of high performing teams of engineers and CADD operators.

Paul VanDuyne, President & CEO of IMEG Corp,

Flexible GCC Engagement Models.

Engagement models that support organization’s global operations through talent and innovation

Full Ownership Model

We build your wholly owned GCC from the ground up. You remain in ownership and control throughout. It’s ideal if you’re ready to manage your India operations from day one.

Build-Operate-Transfer Model

We build and run your GCC for a set period before transferring ownership to you. This model minimizes risk while you test the market. The transition is seamless when you’re ready to take direct control.

Joint Venture/Partner Model

A win-win situation where tasks, liabilities and profits are shared according to needs and abilities. Combining the capabilities of both partners guarantees scalability, flexibility and quick market entry.

Our Customers.

Our innovative BOT engagements have turned tough challenges into stories of excellence for our partners.

  • J P Morgan
  • Ernst & Young
  • LexisNexis
  • Schlumberger
  • DHL
  • IDB
  • Xerox
  • Aventis
  • Thomson Reuters
  • Dominos

3,100+

Satisfied Clients

50+

Countries Served

5,000+

Projects Completed

1,000+

Professionals

Our GCC Implementation Approach.

Our structured, 6 phase process makes sure your GCC is set up for long term success.

Discovery and Strategy

We work with you to understand goals, assess readiness, and define the GCC vision. Then we build the business case and get stakeholder buy-in.

Design and Planning

We design the operating model, organization structure, and governance framework. We create a detailed implementation roadmap and timeline.

Setup and Build

We establish the legal entity, set up infrastructure and apply systems. We begin hiring and onboarding your team.

Operationalize

We launch operations, stabilize processes, and establish governance. We put performance management and quality systems in place.

Scale and Optimize

We expand the team and its capabilities while optimizing processes. We drive efficiency improvements and cost optimization initiatives.

Transform and Mature

We help the GCC evolve to higher value services and establish Centers of Excellence. We drive innovation and digital transformation.

Frequently Asked Questions.

What is a Global Capability Center (GCC)?

It is an offshore center owned by its parent company. You have full control because it is your work center. This protects your IP and aligns the center with your strategy. Today’s GCCs aren’t just cost centers—they’re innovation hubs that drive R&D and digital transformation.

Why choose India for our GCC?

India has the world’s largest pool of English speaking tech talent, a 60-70% cost advantage over Western markets and mature IT infrastructure. Plus, favorable government policies and a proven ecosystem with over 1,950 successful GCCs make it the top destination.

What services can a GCC deliver?

GCCs deliver a wide range of services: IT, data analytics, AI/ML development, F&A, HR, R&D, engineering and more. Many evolve into Centers of Excellence that drive innovation.

How long does it take to set up a GCC in India?

A standard setup takes 6-9 months, but a complex multi function center can take longer. With our GCC-as-a-Service model, you can be operational in just 4-6 weeks.

Which engagement model is right for us?

That depends on your goals and associated risks. Those who want immediate control go for Captive models. The BOT model helps to test in a phased manner. Don’t worry, we will help to find the one that fits your needs best.

Which locations in India are best for GCCs?

Tier-1 cities like Bangalore, Hyderabad and Pune offer mature ecosystems. Tier-2 cities like Ahmedabad, Coimbatore and Jaipur offer cost advantages. The right choice depends on your industry, talent needs and budget. We run detailed assessments to find the optimal city for you.

How do you ensure data security and IP protection?

We use robust security measures like ISO 27001 compliance, data encryption and access controls. Legal frameworks like NDAs and clear IP assignment clauses protect your intellectual property. And our 30 year zero incident track record really shows our commitment to security.

Can we scale up or down based on business needs?

Yes. Our flexible models support dynamic scaling. We regularly dip into known talent pools for rapid scale ups. For a scale down, we manage the transition professionally with no disruption to business continuity. We have experience managing teams from 50 to over 500 professionals, so we can handle scaling in either direction.

Service Leadership.

Bachal Bhambhani

Bachal Bhambhani

Sr. Vice President, Sales

Bachal represents HitechDigital in North America, and helps client and our production teams collaborate effectively on projects and partnership initiatives.

Bret Pranham

Brett Parnham

Vice President, Sales

Brett, Vice President for Europe, is based in London. He assists HitechDigital’s executive leadership team in reinforcing partnerships and in building long-term relationships with clients across the continent.

Close
Share your Challenges Email us!

Call us now!

+91-794-000-3000

Connect with us

Facebook Icon linkedin icon twitter icon