Build, Operate & Transfer Model for Engineering Consulting Firm in USA

Global capability center set up with multidisciplinary team of 200+ design engineers across three delivery hubs servicing 30+ US locations.

Build, Operate & Transfer Model for Engineering Consulting Firm in USA Banner

Client Profile.

IMEG is one of the top five engineering design & consulting firms in the US, delivering infrastructure, building systems and diverse construction-related services, with operations in 30+ locations in the US.

Business Need.

In the initial phase of the project, IMEG (then KJWW) was looking for a design support partner for its MEP and structural engineering projects (BIM models, construction designs and drawings). With this partnership they aimed to:

  • Increase their capability to deliver higher volumes,
  • Reduce engineering cycle times,
  • Optimize operational costs without compromising quality,
  • Ease hiring and training hassles.

As the project progressed, the team expanded its ranks and expanded its coverage of geographies. IMEG gained confidence in operating through an offshore delivery center. They now wished to transition to a Build, Operate and Transfer engagement model where:

  • The delivery center would be based out of India with ability to scale,
  • The operational team would be IMEG’s,
  • The management would be of HitechDigital,
  • The operations would be managed by dedicated teams from Hitech


An assessment of the scope of work highlighted initial challenges which the Hitech team navigated. These primarily related to:


A dedicated design support team for MEP and structural designs was set up which consistently delivered high quality designs and drawings to clients. Over time the team expanded its ranks, took on additional projects and expanded its coverage of geographies. Today IMEG’s India operations, adeptly managed by HitechDigital, span 250+ engineers across three delivery hubs in India. Here is a phase-by-phase account of how the project transformed into a global capability center with a Build, Operate & Transfer (BOT) model.

Phase Build. The project commences.

Phase Operate. Expansion and Evolution.

Phase Transfer. Client Owns and Hitech Manages.

With growth in project and increasing amalgamation of US and Indian teams, a mutual decision was taken between the two partners to transfer the Indian operations to the client.

HitechDigital supported the client’s expansion plans by helping them set up two more delivery centers in Vizag and Bangalore in 2016 and 2023 respectively. The activities here involved:

Hitech continues to manage the three facilities of the client providing continued strategic and support services.

Operational Map.

Business Impact.

Infrastructure and resource costs optimized by offshoring more than 70% of work.
Reduce turnaround time through seamless coordination between Indian and US teams.
Scale up capabilities at short notice in response to market demand.
Seamlessly onboard newly acquired companies through resource consolidation in IMEG India.
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