HitechDigital provides social media insights into improving your market performance, customer engagement and brand reputation. We track and analyze your social mentions, integrate the intelligence into your marketing, business intelligence or CRM data and work with you to align social insights with brand promotion and market growth strategies.
Our core strength lies in separating insights from the massive amount of irrelevant or noisy data, and helping you harness consumer insights for enhancing new offerings, increasing service revenues and strengthening online reputation. We deliver measurable results to assess and predict buyer behavior through deep-dive reports, interactive dashboards, allowing you to visually filter, compare, and correlate data to extract key insights.
HitechDigital draws from 15+ years’ experience in information aggregation, social media research and data analysis, helping companies streamline their market intelligence processes. From Excel-based sentiment analysis to Big Data analytics for data mining and simulation modeling, we do it all – with a focus on data integrity and security by facilitating compliance with internal data governance and protection policies.
We go beyond sentiment analysis based on social mentions to provide intent analysis for distinguishing purchase intent, product or services inquiry, price comparison, buyer recommendations, etc.
– Steven Snow
Monitoring data from organic searches, traffic referrals, social media networks, forums, employment websites, business listings, web rankings, business directories, etc. we deliver reports or create dashboards which provide answers to important business questions, such as “Is my online brand reputation affecting revenues?”
– Steve Jordan
80% recurring clients and partnerships with industry leaders reflect our commitment to customers – their growth, their satisfaction.
Bachal represents HitechDigital in North America, and helps client and our production teams collaborate effectively on projects and partnership initiatives.