Address

Hitech House
Near Gurukul Tower
Gurukul, Ahmedabad - 380052
Gujarat, India

Phone: +91-794-000-3000

Fax: +91-794-000-3202

Email: sales@hitechdigital.com

Engineering

Resource utilization solution increased workforce productivity by 20% while minimizing order delays for a global manufacturer

Resource utilization solution increased workforce productivity by 20% while minimizing order delays for a global manufacturer Banner

Client Profile

A global company, with a revenue of over $1 billion, employee strength of 4,000 working from multiple offices and production sites at 15 global locations in the U.S., Europe and China. The company manufactures and sells promotional products as part of its fundraising activities for nonprofits.

Business Need.

With hundreds of resources managing multiple processes supervised by stakeholders from across multiple locations and time zones, and dealing with average weekly volumes of hundreds of orders, the client required a real-time integrated visibility solution to synchronize capabilities and:

  • Identify and monitor resource availability
  • Ensure optimum productivity per individual team member
  • Track task/ order status in real-time
  • Increase the efficiency of its processes to minimize order delays

Challenges.

Solution.

The solution designed was an intuitive dashboard which provided a single source of truth for information across processes enabling:

The solution allowed the client to:

Approach.

The first step involved identifying the most effective solutions to address the challenges arising from diverse information management, data quality and data consolidation bottlenecks: The approach involved identifying the challenges arising from diverse information management systems and data silos, addressing these challenges and developing solutions to meet defined business objectives.

Business Impact.

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