Address

Hitech House
Near Gurukul Tower
Gurukul, Ahmedabad - 380052
Gujarat, India

Phone: +91-794-000-3000

Fax: +91-794-000-3202

Email: sales@hitechdigital.com

BPM

Accurate price data processing empowered the courier delivery company with a competitive pricing advantage in the European market

Accurate price data processing empowered the courier delivery company with a competitive pricing advantage in the European market Banner

Client Profile

World’s largest express transportation company providing intercontinental and international express delivery Services to U.S. and more than 220 countries and territories. They are supported in their operations by a global air-and-ground network which ensures speedy delivery of time-sensitive shipments.

Business Need.

Client already had readymade shipping rate and delivery time database to be used by their 100+ Global Sales Executives (GSEs). However; to cater to more than 220 countries and territories, they wanted to equip their GSEs with accurate and updated shipping rates and delivery time. It would help them make informed decisions while quoting rates to prospective customers.

Hitech was approached for the price sheet data processing project that involved preparation of customized rate charts in RFP/RFQ template files.

Challenges.

Solution.

A workflow was designed and deployed to extract data and enter it into the RFP/RFQ for 10-100 countries with their region wise zoning structure and template file, clubbed with the rates bifurcated by weight and different services.

Approach.

A dedicated team of 15+ skilled data entry professionals was set up to enter, map and validate standardized rate data against individual country rate sheets, zoning code, specific services etc. Data professionals with domain experience connected with client representatives for further clarifications – wherever needed.

Implementation:

Quality Check and Audit:

Quality Check and Audit:

Technology Used:

MS Office Applications, Custom tools, and Macros

Business Impact.

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