Client Profile.
Online PDF Retrieval Service Provider, USA
Industry: BPO
Objective.
Key in 200,000 CAPTCHA details, daily through a web-based application, within a stipulated time frame.
The Solution.
An expert team of data entry professionals were assigned to type CAPTCHA characters accurately and promptly for qualitative deliverables.
Challenges.
- We used to receive massive amount of CAPTCHA records, so maintaining utmost accuracy was a real big challenge.
- Few of the images were not readable; not we had to be extremely keen to make sure incorrect CAPTCHA is not entered.
- To ensure login session does not expire; we need to type a word every minute or so.
Benefits.
- CAPTCHA data entry augmented the speed of business activities; helping the client to focus on their core competencies.
- With a team of dedicated professionals we entered 200,000 CAPTCHAs on daily basis, fulfilling the client’s requirement.
- It proved to a very cost-effective solution.
- Accurate quality within Quickest turnaround time.
The Solution.
The project consisted of accurate capturing and keying CAPTCHA data, through a web-based application.
- We deployed a dedicated team of around 30 data entry experts, skilled at typing various complicated characters accurately and promptly.
- The number of captchas was massive; 2 lakhs daily, our team worked round the clock.
- Since, the project required paying keen attention on the complex-looking characters, we trained our professionals to di-cypher even the most complicated letters within the CAPTCHA.
- We had to deliver the project within shortest TAT (turnaround time), so we ensured each team spend limited time to enter details in a particular field.
