Demand forecasting, route optimization

AI & Analytics

Demand forecasting, route optimization improves order pick-up efficiency by 50%, new customer acquisitions by 20% for a tyre management company

Learn More »
Hitech
Hitech

Service Overview.

Improve customer experience and operational efficiency with real time visibility. Turn big data into intelligence, get automated alerts and actionable insights through interactive dashboards.

In an age when fast delivery remains too slow and distance reduces to zero, going digital is critical for an organization’s survival and growth. With an estimated 33 billion connected things by 2020, IOT enabled smart machines, smart products and Artificial Intelligence (AI) are the future. Hitech is here to help businesses transform digitally and start leveraging big data, Business Intelligence (BI) and Advanced analytics to help you continuously innovate and grow.

  • Are you ready to make smarter decisions using insights and prediction from your existing data, systems & machines?
  • Are you ready to take your product and process performance to next level through uncovered feedback?
  • Are you ready to get real time visibility of your processes?
  • Are you ready for intelligent automation to create self learning smart products?

Hitech can be your Industry 4.0 partner and help you close the loop on data, information and knowledge and build a roadmap to product and process improvement. We’ll analyze these humongous data sets, generate customized, actionable insights, and create lasting impact in your organization. We create a secure data governance framework for your organization which helps you select the root causes quickly and helps you in taking better and informed decision that increases your competitive advantage.

Our customized solutions range from:

  • Real-Time Visibility: Automate the collection, indexing and alerting of real-time machine data that is critical to your organization’s operations
  • Dive Into Your Data: Discover actionable insights from all your data—no matter how structured or unstructured
  • Actionable Intelligence: Leverage AI powered by machine learning for actionable insights

more +
Data Integration

Approach.

We develop advanced analytics strategies, helping clients derive competitive advantage from their data assets and analytic capabilities

1.

Business Challenge
& Roadmap

2.

Quick Wins

3.

Develop & Deploy

4.

Scale & Improve

  • Setting the strategic rationale for a company’s analytics journey and define goals, business outcomes, assets and constraints.
  • Assessing what data and information is available, exploring possibility of inclusion of any external data, create new data sources for success
  • Present High level analytics roadmap aligned with business outcomes, cost benefit analysis

  • Identifying the analytics use cases that present the highest value opportunities.
  • Identify and prioritize quick-win initiatives and immediate next actions to kick start the analytics initiative

  • Deploy advanced analytics for decision support, helping clients improve operational effectiveness and efficiency through innovative uses of data and analytics.
  • Getting the data ready for analysis through Data cleansing, standardization, data validation.
  • Identify and resolve big data security risks ahead of time.
  • Connect the dots across data silos for generating actionable insights.

  • Setting up automated system to analyze in real time along with visual interface to analyze results, measure the impact and fine tune the algorithm
  • Build on the momentum from quick wins to pursue higher-value projects
1. Business Challenge and Roadmap
  • Setting the strategic rationale for a company’s analytics journey and define goals, business outcomes, assets and constraints.
  • Assessing what data and information is available, exploring possibility of inclusion of any external data, create new data sources for success
  • Present High level analytics roadmap aligned with business outcomes, cost benefit analysis
2. Quick Wins
  • Identifying the analytics use cases that present the highest value opportunities.
  • Identify and prioritize quick-win initiatives and immediate next actions to kick start the analytics initiative
3. Develop and deploy
  • Deploy advanced analytics for decision support, helping clients improve operational effectiveness and efficiency through innovative uses of data and analytics.
  • Getting the data ready for analysis through Data cleansing, standardization, data validation.
  • Identify and resolve big data security risks ahead of time.
  • Connect the dots across data silos for generating actionable insights.
4. Scale and Improve
  • Setting up automated system to analyze in real time along with visual interface to analyze results, measure the impact and fine tune the algorithm
  • Build on the momentum from quick wins to pursue higher-value projects

Customer Experience Analytics.

Delight your customers by creating an engaging customer experience — one that is personal, fast, easy, and useful. Analyze customer sentiments, identify the most lucrative customers and lifetime value, and get insights into their purchasing behavior to improve your customer service, account management and sales.

  • Improve Customer Service, enhance customer engagement with your products and brand using insights extracted from customer reviews, feedback, opinions, sentiments, etc.
  • Improve loyalty program effectiveness by personalizing customer interaction, making more targeted offers, discounts, etc.
  • Optimize cross selling and up selling through accurately identifying targeted segments for cross-sell and up-sell opportunities.

Contact us » Back to Top »

 

Client
We continue to enjoy our relationship with Hitech. We are working towards incorporating Hitech into a greater percentage of our work. Quote

– Marc

Product Analytics.

Build personalized products, reduce product defects and improve product retention by understanding how people are using the product, site or app. We segment and analyze customer data and user experiences, leading to higher satisfaction and loyalty in the long term.

  • Improve product retention by identifying user pain points by tracking users’ digital footprints step-by-step to see what they like or dislike and what leads them to engage, return or churn.
  • Build new features, Increase your product’s market share by identifying features or traits associated with higher satisfaction and appeal and improving existing products accordingly.
  • Personalize products through customer profiling, 360-degree view and segmentation along with mass customization of product design.
  • Respond speedily to market demands for new products, outpacing your competitors. Develop products that respond to customer needs and expectations of functionality, costs, parts availability, servicing spends and ease of handling and use.
  • Improve product branding by influencing social conversations and product mentions, identifying and monitoring actions that leads to higher engagement with products.

Contact us » Back to Top »

Client
You are a breath of fresh air. You said exactly what I wanted to hear and I am excited about the future and growing our relationship. Quote

– Tony

Operational Intelligence.

Improve operational efficiency, predict better and take preemptive actions with end-to-end visibility into operational processes.

  • Enable inventory optimization through insights to predict demand and develop optimal inventory management practices
  • Improve truck fleet management through route optimization solutions allowing you effective decision making on how to ship goods (manually, by air, by ship), using rule engines and scoring models
  • Gain order visibility per customer and per product, allowing you to constantly monitor orders flowing through the supply chain. Facilitate analysis by segments such as carrier performance, geography, inventory network integration, etc.

Contact us » Back to Top »

 

 

Client
We continue to enjoy our relationship with Hitech. We are working towards incorporating Hitech into a greater percentage of our work. Quote

– Marc

Marketing Analytics.

Track, measure, personalize and enhance interaction with targeted market segments across channel, and increase revenue by segment metrics.

  • Manage campaigns more effectively and increase ROI from product marketing and advertising activities through real-time reporting and analysis for improving the effectiveness of omni-channel engagement activities.
  • Lead prioritizing, predicting leads most likely to convert and close. Improve lead conversion ratio by influencing customer behavior and buying decisions in real time. Use multidimensional Customer Segmentation for targeted cross selling or upselling.
  • Optimize the pricing for improving market share of your products or services. Monitor the price strategies of your competitors, suppliers, and receive alerts and personalized reports.
  • Address threats to brand and products through detection of chatter on product vulnerabilities, spam profiles on social media, malicious links around your products, product usage risk mentions, etc.

Contact us » Back to Top »

Client
You are a breath of fresh air. You said exactly what I wanted to hear and I am excited about the future and growing our relationship. Quote

– Tony

Analytics Customers.

80% recurring clients and partnerships with industry leaders reflect our commitment to customers – their growth, their satisfaction.

3,100+ Satisfied Clients
50+ Countries Served
5,000+ Projects Completed
1,000+ Professionals

Contact us.

Share your challenges. We will get back to you within 24 hrs.Talk to us for free consultation up to 1 hour.

Please share your information

Please share your project details

By checking this box; I understand and agree to be communicated for the said and mentioned purpose of business and/ or service provision by the domain owner.